Great Smoky Mountains National Park is l... Read More
Great Smoky Mountains National Park is l... Read More
Great Smoky Mountains National Park is l... Read More
Great Smoky Mountains National Park is l... Read More
A one night's room rate plus tax deposit is required at the time of booking on a valid credit card. Full and final payment is due upon arrival. Must have valid ID and form of payment at check-in. A 50 USD credit card or 200 USD cash deposit is required at check-in for incidentals and will be held until check-out. The hotel reserves the right to cancel or modify a reservation at any time.
Cancels must be made 72-hours prior to arrival by 4 pm hotel time in order to avoid a one night's room and tax penalty.
1. The resort will allow up to two (2) dogs per room/suite as “pets”, no other types of animals are permitted on the property.
2. Pets are not allowed at Harbour Beach Resort. Service animals are permitted with strict pre-authorization from the resort management. Emotional support animals are not considered service animals under ADA titles I and II and will not be permitted.
3. A dog must not exceed 60 pounds, or in the case of 2 dogs, they must not exceed 60 pounds combined. Height and length restrictions apply: dogs can be no longer than 36 inches and no taller than 36 inches.
4. A mandatory, non-refundable cleaning fee of $150 will be charged upon check-in for dogs reported to Front Desk. An additional $150 penalty will be charged for dogs unreported and found in the room/suite.
5. While the dog is in the room/suite, it is required to be supervised by the guest or crated at all times. At the time when Housekeeping services are provided, the housekeepers will not service the room/suite if the dog is left unattended.
6. When the dog is out of the room/suite and on the property, the dog is required to be on a leash and under the control of the handler.
7. In the event the dog damages, soils/stains fabric, or carpet beyond normal cleaning, additional charges will be assessed.
8. Dog Relief Areas may be provided for the guest's convenience. If not, guests are expected to take their dogs outside of the property’s public areas for any relief. Dogs will not be permitted in any guest public areas for relief.
9. The handler is required to pick up and properly dispose of any dog deposits in the dog relief area.
10. It is the guest’s responsibility to confirm with the Front Desk as to the locations outside of the guest’s room/suite where the dog is permitted. A dog is not allowed in public areas, including but not limited to: restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
11. Certain dog breeds have a reputation for being more aggressive than others. For the safety of all guests, these breeds are not allowed on the property. Dog breeds may include but are not limited to Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow, and Presa Canario (other dog breeds at the discretion of Management). Any dog, regardless of breed, that shows aggression will be asked to be removed from the property.
12. A dog will not be permitted to disturb other guests. Aggressive behavior, even for breeds not listed in Section 10, will not be permitted to stay on property. Excessive barking will result in the owner of the pet needing to find proper accommodations for their dog, not on Westgate premises.
13. Any restrictions set forth herein including limitations on size, breed, or amount of dogs an individual can have or a location where a dog can be present with its owner or handler referenced herein only apply to pets and not service animals.
Rates Policy: Rates are based on double occupancy. Rollaway/extra beds are not available.
Check-In: 4:00 PM
Check-Out: 10:00 AM
Minimum Check-In Age: 21
