Ticketed Entry Requirements...... Read More
Ticketed Entry Requirements...... Read More
Ticketed Entry Requirements...... Read More
Ticketed Entry Requirements...... Read More
An advance deposit equal to your first night stay with tax will be charged at the time of booking. Additional nights will be billed when you arrive. A security deposit of $200 will be held on your credit card until you have vacated the unit and it has been inspected by housekeeping. You will be charged if any items are found damaged and/or missing.
Hotel Cancellation Policy: To avoid possible room charges, please let us know within 7 days of your arrival date if you need to make changes. If you must cancel with a shorter notice than 7 days, the lodge will try to re-book your room however, if it is unable to be re-booked, you will be responsible for paying for that night. There is a $30 processing fee per room for all changes and cancellations. Vacation Rental Cancellation Policy: The vacation rentals are approximately 2 miles from the hotel. All Cancellations must be received no less than 14 days prior to your expected arrival. For cancellations received 14 days or less you will forfeit the deposit. There is a $45.00 processing fee for all Vacation Rental changes or cancellations.
We expect you may want to bring your pet on vacation with you. We appreciate your discussing this with us ahead of time as we only have three rooms (7, 8 and 15) available to guests traveling with their four-legged friends. There is a $20.00 fee, per pet, per night, for pets in our pet-friendly hotel rooms.
Rates Policy: Rates are based on double occupancy. Each additional guest age 2 or over is an additional $20.00 per night. Rollaway beds are available for $20.00 per night, room restrictions may apply. Please note there is an additional $4.50 Energy Surcharge per night.
Smoking is not allowed at the Hotel Charlotte, in the restaurant, or in guest rooms. An additional cleaning fee of $250.00 will be incurred if this policy is not respected.
Check-in: 4:00 p.m. to 9:00 p.m.
Check-out: 11:00 a.m.
Please Note: If you are planning on arriving after 9:00 pm, please inform us prior to your arrival date so that arrangements can be made to provide you with after-hours access.
